Volcanic Ash
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Exeter Airport parking Limited was also affected by the Icelandic eruption. Over 20 people had their flights cancelled during over the week that flights were restricted. A further 15 suffered different decrees of discomfort trying to get back to the UK.
Tanya has a no deposit policy and as a result nobody who had their flights cancelled suffered financially from booking with Exeter Airport Parking Ltd. Many people have rebooked, however due to the popularity of the service some people that wanted to rebook for May were disappointed.
People trying to get back to the UK called us with their worries. Some were concerned that their cars would not start on their return. In some cases we popped out to the cars and texted back that everything was OK to settle their minds. The Jump leads only came out of the box on one occasion and for some we ran their engines for 20 min to recharge the battery.
Tanya feels that her clients should not suffer financially from disasters and therefore no extra cost for parking are charged. Starting cars to ensure that people can make a swift get away has always been part of the service. |